Thursday November 27, 2008
KUALA LUMPUR: Malaysia Airlines (MAS) and AirAsia have cancelled flights into and out of Bangkok after Thai authorities closed Suvarnabhumi International Airport.
MAS operations director Datuk Tajuden Abu Bakar said that as the closure was indefinite, the airline was unable to say when flights would resume.
Tajuden advised customers in Malaysia to call 1-300-88-3000 for further updates. Passengers in Bangkok could call +662-2630572 or +662-1343184.
AirAsia, on its website, said all affected customers would automatically receive a refund via a credit shell.
The statement said the credit shell could be used to redeem a seat on the next available flight to or from Bangkok within three days from the passenger’s original date of travel, subject to the reopening of the airport in Bangkok and availability of seats.
It added that arrangements for the next flight to or from Bangkok must be done at the AirAsia sales counter at the respective airport of departure.
In George Town, Penang Thai Airways International general manager Niruth Sripawatakul said yesterday about 250 passengers who were supposed to board an 8.10am flight were turned back.
Source: The Star
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